The biggest challenge with 4Energy’s projects was getting the timing right to interview SMEs and view installs and demos. Each project involved different engineers and installers, many of which could be needed to work on site at short notice. Another logistical problem was making sure hardware and parts for assembly were in stock for the time of the demo. On more than one occasion, a demo had to be postponed due to parts not arriving on time or having to be shipped out as a priority.
It was difficult to overcome these problems, especially when they were out of 4energy’s control. For the assembly and hardware, having a contingency plan worked out well, as there was other work I could return to if an unforeseen problem occurred.
The software documentation was easier, as it was much more in the control of the dev team. Here, the main obstacles related to the cloud version of Confluence. A multi-excerpts plug-in had initially been advertised as compatible with the cloud version, and worked to begin with. But several weeks into the project, the plug-in caused a lot of cacheing problems that could not be resolved.