Now, you’re probably here looking to hire a freelance UX writer. And you’ve noticed that I’m mainly a technical writer. Wait! Don’t jump ship just yet. Because UX writing is actually a subset of technical writing. In fact, every time I have documented software, I’ve provided UX content too. It’s part of the job.
The goals of technical communication, UX writing, and content design are pretty much the same. To provide the user with the information they need, in the right format, at the right time.
Of course, with UX writing there’s an element of copywriting to consider. Tone of voice, brand guidelines, and making sure to promote the benefits so that users are encouraged to use an app. But that’s no problem, I’ve trained and worked as a copywriter too.