How I can help you
-
Knowledge base content
I’ll make sure your articles are accurate, consistent, and well organised. Zendesk, Freshdesk, Intercom, and more.
-
User guides
I’ll make your product manuals more user-friendly, with task-based documentation that helps people achieve their goals.
-
Paligo content
Looking for a technical writer with Paligo experience? I’ve used Paligo for many years and have worked for Paligo.
-
MadCap Flare content
Need someone who knows their way around MadCap Flare? I could be the man for your project. I used it extensively for many years.
-
Conversions
Conversions from one format to another are rarely clean and hassle-free. I can help you tidy up your content so it’s ready to use.
-
Other projects
Other technical writing projects, content design, UX writing, copywriting.
Working with Craig is a game-changer for our projects. His deep understanding of the product and the ability to provide crystal-clear explanations is so helpful for our users!
What I don’t offer
-
Training
In my view, good training comes when you have an articulate, engaging, and knowledgeable speaker. Someone who is more extrovert and charismatic than I am!
Written communication is what I do best. -
API Docs
I’ve worked in software teams for years, so I could do API docs, it’s just that I prefer not to. I find code very dull, so these jobs are better suited to API tech writers.
-
Thought Leadership
My expertise is in creating specific content for end-users, not general thought-leadership pieces for industry leaders. It’s work that is better suited to people who specialize in it.
Now that you know how I can help you, let’s get things started.
