Craig Wright

Technical communication blog

With bits of copywriting, content design, and other stuff too
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Welcome to the StrayGoat Technical Communication Blog.

Here, I’ll be posting technical writing advice, opinion pieces, recommendations, and explanations on how to achieve various tasks with different software tools. (The latter of which is going to be a reminder for me as much as anyone else!).

If you find the technical writing advice posts useful, please leave a comment.

Some of the older posts have some formatting issues, due to conversion problems when I upgraded the site theme. Sadly, the comments were lost in migration too.

Technical communication blog posts

General posts about technical communication:

Tips for creating a knowledge base

November 7, 2021
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Tips for working in customer support

April 26, 2020
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Working as a Freelance Technical Writer - Part Two

May 18, 2019
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Content design blog posts

Accordions - when should you use them in your content?

March 13, 2019
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When the crit goes down - pros and cons of a content design crit

March 8, 2019
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Paligo blog posts

Paligo - Information Typing

July 18, 2018
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Paligo - Information types. An interview with Anders Svensson

July 13, 2018
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Paligo - How to create your own custom section

June 18, 2018
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Freelancing blog posts

IR35 - Changing the Way I Work

March 6, 2020
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Freelancers and training - #ContentClubUK roundup

May 26, 2019
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UX blog posts

Daily UX writing challenge. Day #7

January 31, 2020
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Daily UX writing challenge. Day #6

January 26, 2020
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Daily UX writing challenge. Day #5

August 16, 2019
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MadCap Flare blog posts

How to get a chapter heading to wrap on the next line in MadCap Flare

September 25, 2018
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Accordion Menu Layout for MadCap Flare 2017 R3

January 5, 2018
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Accordion Menu in MadCap Flare - Part Six

July 3, 2016
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DITA blog posts

Here are some posts about DITA. I rarely post about DITA, as I don’t use it, but sometimes post about how to achieve certain things.

Technical Writing Tools – Do You Need to Know Every Tool?

June 15, 2014
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How to Install the DITA HTML5 Plug-In (oXygen XML Editor)

March 24, 2014
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Getting Started with DITA

February 21, 2014
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XML and XSLT blog posts

Namespaces (XML): Learning XSLT CPD Diary

February 22, 2016
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MS Word blog posts

How to delete 'phantom' pictures in MS Word on Mac

November 13, 2018
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MS Word - Cursor stuck as a grab hand

October 11, 2018
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Technical Writing Tools – Do You Need to Know Every Tool?

June 15, 2014
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Camtasia and Snagit blog posts

Tips and reminders for using TechSmith Camtasia and Snagit.

Camtasia - Extend a Frame on Mac

July 14, 2018
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Non-technical communication posts

Sometimes, I post things that are nothing to do with tech comm, but people might find useful. You’ll find those posts here.

A Patient's Experience of the David Lloyd Release Procedure - Groin Surgery

July 28, 2015
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Fellow of the ISTC...and now the obligatory CPD

January 22, 2015
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Let's get your content project started. Get in touch and let me know what you need.

+44 07954141761

Contact Craig

Straygoat Writing Services Ltd

26 Wheatlands Road




Registration Number: 08029184.

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